What was the condition of the common guest areas this morning? The Concierge should inspect the corridors, entrances, stairwells, sidewalk and parking lot upon arrival each morning. Please consider "acceptable" to be the baseline when everything is in order. Please selectPoorBelow averageAcceptableAbove averageExcellent
Including the Housekeeping manager, how many total Housekeepers are working today? Please select01234567More than 7 Who is the Housekeeping Manager today? Please selectIrinaMariaFloraSharon How many resets are there today? (Please do not include refreshes.) Please select012345678910111213141516 Are all housekeepers in dress code today? Please selectYesNo What was the total collected in tips today? How many Arrivals were there yesterday? Please select012345678910111213141516 Were all guests checked in by 3pm yesterday? Please selectYesNoNo Arrivals yesterday How many Stay-overs were there yesterday? Please select012345678910111213141516 Which overnight staffer was on duty last night? Please selectTom DWill A Was that staffer in dress code? Please selectYesNo Was each scheduled security round completed by the staffer on duty last night? Please selectYesNo Were there any issues with the Service or Security team last night? Include things such as delays or confusion with service calls and room service orders, any communication issues, any security issues, etc. Please selectYesNo
Were there any guest dissatisfaction complaints last evening pertaining to sanitation, cleanliness, or condition? Please also include complaints related to missing items such as soaps and towels. Please selectYesNo
Were there any guest dissatisfaction issues last evening pertaining to customer service, the check-in process, parking, or other logistical items? Please selectYesNo
Were there any phone calls that came in between the hours of 6pm last night and 6am this morning? Please selectYesNo
Were there any missed phone calls anytime last evening or overnight? Please selectYesNo
How many Service Calls were issued last night? Please select01234567More than 7 How many Room Service orders were made yesterday morning at 9am through last night? Please select01234567More than 7 Were there any neighborhood disturbance issues last night? Please selectYesNo
Manager's signature Please selectJohnDanaKellySteve